Workforce, Education and Development Services

Practicing appropriate delegation

The ability to delegate, assign and supervise are critical workforce competencies. Developing the skill and art of delegation is one of the essential building blocks to support the effective use of staffing resources and skills.

These national guidelines apply to the whole workforce within NHS Wales and support a common approach to delegation by clarifying the delegation process and the accountabilities associated with delegation.

Failure to delegate, or inconsistent approaches to delegation, can have a negative impact on the quality of care and the culture of the work environment. It is therefore important to ensure that delegation is practiced appropriately, and the resources attached to these guidelines will support that achievement.