Workforce, Education and Development Services

Education development

education development v2

Education and training are fundamental to the development of a safe and effective healthcare workforce. It is a key role of WEDS to work with stakeholders to develop education that not only meets current needs but will also underpin the development of any new roles and service delivery models.

The development of education and training can be for any staff group or role at any educational level and may be vocational work based learning or academic study with a University. Wherever possible this education is accredited in line with the Credit and Qualifications Framework for Wales so that it is transferable if an individual wishes to move from one organisation to another.

For further details on a specific area of education please select from one of the buttons below.

Healthcare Support Worker Development

WEDS have worked with NHS Wales organisations to develop Career Frameworks for Healthcare Support Workers (HCSWs). Currently two Frameworks have been developed, one for HCSWs supporting Nurses and Allied Health Professionals and one for Facilities staff.

In 2011, the Welsh Government, the National Leadership Agency for Healthcare (NLIAH) and the service developed a Code of conduct for health support workers in Wales and a Code of practice for NHS Wales employers. Both Codes support the basic principles of service user safety and public protection and underpin the day to day working practices of Healthcare Support Workers in NHS Wales.

Modernising Scientific Careers

As part of Modernising Scientific Careers (MSC) education is being developed to support the Healthcare Science Workforce. Currently education has been developed at Level 2 with work starting on the Level 4 qualification. These are both Work Based Learning qualifications.

Modernising Pharmacy Careers in Wales (MPC)


Ensure that pharmacists and pharmacy technicians have the knowledge, skills and competencies to deliver the future health services required by the population of Wales. To enable the pharmacy team to deliver better-quality, safer care and improved health outcomes for patients and public through more effective us of NHS Wales resources.

Implementation in Wales

MPC in Wales is delivered with the direct oversight of the Chief Pharmaceutical Officer.

The MPC Wales Programme Board enables formal engagement and contribution from the main stakeholders. The programme board includes representatives from Welsh Government, NHS, Community Pharmacy and individuals with expertise in particular relevant areas.

MPC Wales has two work streams:

1. Pre-registration Education and Training

The pre-registration programme was re-focused by the Programme Board in May 2016 with the following goals:

  • Five year integrated programme with co-terminus graduation and registration
  • Independent prescriber ready at registration

The first step is to optimise the current model of pre-reg training in Wales. Three short life working groups have looked at the following areas: -

Three Welsh health boards have developed innovative 3-sector pre-registration pharmacist training programmes (hospital, community and primary care). These are the first fully integrated pre-registration training programmes in the UK providing, meaningful experience in each setting.

2. Developing Pharmacy Careers (post-registration)

The Programme Board accepted the work of the Foundation Support task and finish group in May 2016. The task and finish group recommendations for supporting foundation pharmacists in practice were welcomed and endorsed as ‘good practice’ for all employers in Wales. A copy of the recommendations can be requested from The Programme Board receives annual reports from the pilot Prescribing Skills Assessment for pre-reg in Wales.


An Apprenticeship is a Framework for delivering work based learning which an individual undertakes whilst being employed. An individual undertaking an Apprenticeship Framework would gain an accredited qualification and essential skills whilst working and earning a wage. Apprenticeship Frameworks can exist at Education Levels 2 through to Level 7.

In February 2017 Welsh Government launched its Apprenticeship Policy and Five Year Plan which outlines the priorities for Apprenticeships and how these will be achieved.

Education Developments

WEDS have worked with clinical specialists to develop accredited learning to underpin extended roles and skill mix. Below are a couple of examples:

Level 3 Diploma in Podiatry Support for Podiatry Assistants and Technicians

This qualification is for support workers in healthcare and social care in Wales, providing podiatry support to individuals in hospital, community and domiciliary settings, under the direction of a podiatrist. To undertake this qualification, learners must be employed in roles where podiatry is either all or part of their work. This must be in the NHS and may include blended roles that cut across specialty areas of work and across professions. It is the first accredited qualification in the UK to assess the professional knowledge and competencies required by support workers in podiatry.

Level 3 Diploma in Occupational Therapy Support

This qualification is for support workers in healthcare and social care in Wales, providing occupational therapy support to individuals in hospital, community and domiciliary settings, under the direction of an occupational therapist. It recognises roles currently undertaken by OT support workers working with individuals in the following services:

  • Adult physical disability
  • Older adult mental health
  • Adult mental health
  • Children and young people
  • Learning disabilities
  • Local authority

To undertake this qualification, learners must be employed in roles where occupational therapy is either all or part of their work. This may be in local authority, NHS or independent provision and may include blended roles. It is recognised by the College of Occupational Therapists and endorsed by Social Care Wales (formerly The Care Council for Wales).

Developing Excellence in Healthcare